Perseus SurveySolutions/EFM Hits the Ground Running with New Clients Including Caterpillar
December 8, 2004 Braintree, MA - The recent introduction of Perseus SurveySolutions/EFM (Enterprise Feedback Management), a powerful web-based survey application that allows organizations to develop and deploy sophisticated web-based market research surveys, has captured the attention of many Fortune 2000 companies, including Caterpillar, a technology leader and the world's largest maker of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. Caterpillar, a 6 Sigma company, will be implementing Perseus SurveySolutions/EFM as its enterprise software solution for feedback management.
Perseus Development Corporation, the global leader in web-based survey and Enterprise Feedback Management solutions, will be providing Caterpillar with multiple corporate licenses of Perseus SurveySolutions/EFM for their black belt employees to use. Their first uses of the software will be for capturing customer requirements. In the future, they plan to expand their EFM applications into market research and employee surveys.
Perseus is working with many companies like Caterpillar who need a flexible feedback solution for streamlining business communications around the world. By implementing an EFM system, enterprises are able to focus on strategic search, management and methodology to find patterns and trends that build better relationships with customers. EFM is not simply about collecting information. It provides a way to eliminate the problems of deploying multiple survey systems and provides centralized control of an enterprise’s survey process, enabling companies to listen, learn, react, and anticipate the needs of their key stakeholders in real-time.
Companies like Caterpillar are working with Perseus to implement an EFM solution to determine customer satisfaction, employee satisfaction, and human resource needs worldwide. This new generation of enterprise feedback management helps them obtain the feedback they need while ensuring compliance by giving them control throughout the entire survey process in a secure, shared environment.
Specifically, SurveySolutions/EFM allows enterprise managers to produce surveys; collaborate on survey projects; and get the results they need in real-time without having to rely on IT resources. SurveySolutions/EFM has an intuitive word-processor design environment that speeds survey creation and is fully compatible with Microsoft Office for enhanced ease of use and productivity.
Perseus is leading the transition from web survey software to Enterprise Feedback Management (EFM) solutions that help organizations better understand their world. Organizations worldwide rely on Perseus solutions to better identify and meet employee, customer and partner needs, and increase profitability by creating loyal relationships. Perseus products enable business professionals to quickly and easily obtain, analyze, and manage sophisticated enterprise feedback using intuitive web-based software. Perseus SurveySolutions® is a recipient of PC Magazine's Editors' Choice award for web-survey software, and is used by over 22,000 customers worldwide including over twenty percent of the Fortune 100. Perseus is a 2003 and 2004 Inc. 500 company and Deloitte Technology Fast 500 company, and a four-time Deloitte Technology Fast 50 company. Visit perseus.com for more information.
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