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More than Half of Perseus’ Government Clients Use SurveySolutions to Assess the Effectiveness of Training and Conferences

BRAINTREE, MA (June 24, 2002) - The most common application of Perseus SurveySolutions software, mentioned by 57% of its government users, was for assessing the effectiveness of training and conferences. Recognizing the importance of this feedback and the profound benefits of conducting surveys via the web, many government and military personnel are adopting Perseus' web survey software products for cost-effective data collection approach.

"Given the large investment that the military and many government agencies spend on education, it only makes sense for them to continually evaluate the effectiveness of that investment," said Jeffrey Henning, CTO of Perseus.

Perseus Development Corporation's SurveySolutions software helps organizations to easily capture critical information using web surveys, e-mail surveys and Palm-powered surveys with faster, more reliable data collection than traditional telephone or paper surveys. Perseus SurveySolutions family of products can be found on the GSA Schedule (GSA Number GS-35F-0436K).

In a recent survey, Perseus asked existing government and military customers how they are using Perseus SurveySolutions. The leading applications cited include:

  • Training Assessments and Conference Evaluations
  • Technology Evaluations
  • Customer Satisfaction
  • Human-Resources Surveys

Specifically, SurveySolutions is used by government personnel in training processes and conferences for:

  1. Completing class and conference registration forms prior to an event
  2. For pre-testing students at the start of training
  3. For immediate post-testing to determine what was learned from training
  4. For soliciting feedback from students and conference attendees to improve sessions
  5. For follow-up with students and attendees six months to a year later to measure knowledge retention and use of the training materials

Additionally, many government agencies use SurveySolutions to measure the satisfaction of the constituencies that they serve. This includes internal and external customers and employees. One agency needed to conduct a range of surveys from various types of customers. The agency provides services such as motor pool, contracting, purchasing, leasing, property management, mail services, architectural and engineering services, facilities management, etc. and needed a simple, cost-effective solution for assessing feedback from such a diverse customer population. Using SurveySolutions, the agency was able to gather feedback from the various customers by inviting them to complete an online survey. The responses were collected automatically, analyzed and then instantly charted in graphic format for presentation purposes.

Human resource surveys have been used to ask employees how they feel about specific initiatives and reforms, the effectiveness of employee-diversity initiatives, and overall benefit concerns. The software has also been used for exit interviews to obtain feedback from departing employees.

Since 1997, the SurveySolutions product line has benefited its users by offering its unique and powerful word-processing survey design process. All SurveySolutions products include complete compatibility with Microsoft Office applications. The survey-design environment supports Microsoft Word (.doc) formats, allowing users to import surveys created from Word for easy questionnaire setup. Survey results can be exported to native Microsoft Excel or Microsoft Access formats, and result slides can be exported to Microsoft PowerPoint. Microsoft FrontPage can also be used for advanced formatting of web-based surveys. SurveySolutions is bundled with dozens of questionnaires that can be used as templates.

Review copies of SurveySolutions are available to members of the press by contacting Martha Popoloski by sending an e-mail to mpopoloski@perseus.com or Telephone: 781-837-1555.

About Perseus
Perseus is leading the transition from web survey software to Enterprise Feedback Management (EFM) solutions that help organizations better understand their world. Organizations worldwide rely on Perseus solutions to better identify and meet employee, customer and partner needs, and increase profitability by creating loyal relationships. Perseus products enable business professionals to quickly and easily obtain, analyze, and manage sophisticated enterprise feedback using intuitive web-based software. Perseus SurveySolutions® is a recipient of PC Magazine's Editors' Choice award for web-survey software, and is used by over 22,000 customers worldwide including over twenty percent of the Fortune 100. Perseus is a 2003 and 2004 Inc. 500 company and Deloitte Technology Fast 500 company, and a four-time Deloitte Technology Fast 50 company. Visit perseus.com for more information.

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For more information, contact:

Brian Gendron
SHIFT Communications
617.681.1226
bgendron@shiftcomm.com
Dwight Galler
Perseus Development Corporation
781.848.8100 x265
dgaller@perseus.com

 

 

 

 

 

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